CloudSPRT to Track-It!
migration service
Extremely easy , no special skill set or programming required. A complete CloudSPRT to Track-It! data migration software.
CloudSPRT to Track-It!
The best CloudSPRT to Track-It! tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the target platform and observe the miracle happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer service details.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as possible.
Link the platforms, pick data, click ok, and you’re done!
Data maintenance
Your customer data migrates unite and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our team members have see your credentials or other information.
You can be certain with HDM no data breaches are possible.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we strive to propose the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from CloudSPRT to Track-It!
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Track-It!.Next
Retained relation between object and people
When migrating your records from CloudSPRT to Track-It! we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CloudSPRT to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CloudSPRT to Track-It! work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from CloudSPRT to Track-It!.
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Connect CloudSPRT
Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Connect Track-It!
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Track-It! all data
Once everything's validated, find a quiet time with the least load on the support staff and start migrating from CloudSPRT to Track-It!.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Track-It! import
Our team would be more than happy to perform a customized migration if you have particular demands.
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