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CloudSPRT to ServiceNow
migration service

Trouble-free , no special skill set or programming required. A complete CloudSPRT to ServiceNow data migration instrument.

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The best CloudSPRT to ServiceNow tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose what data you need to move and start the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer service information.
Effortless procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just link both platforms, pick what you want to take to a new database and let the system do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is everything which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from CloudSPRT to ServiceNow

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in ServiceNow.

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Maintained association between object and people

When migrating your records from CloudSPRT to ServiceNow we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CloudSPRT to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CloudSPRT to ServiceNow work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from CloudSPRT to ServiceNow.

  • Fill out the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect ServiceNow

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceNow everything

    Once everything's validated, choose a quiet time with the least load on the support department and start migrating from CloudSPRT to ServiceNow.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
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Let an expert perform your ServiceNow import

Our team would be more than happy to perform a personalized migration if you have specific needs.
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