CloudSPRT to SolarWinds Service Desk (Samanage)
migration service
Trouble-free , no special know how or programming required. A complete CloudSPRT to SolarWinds Service Desk (Samanage) data migration instrument.
CloudSPRT to SolarWinds Service Desk (Samanage)
The best CloudSPRT to SolarWinds Service Desk (Samanage) tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Simply decide on what data you need to move and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and enjoy the magic happening.Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer service details.Automated tool
Scared that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Link the platforms, select data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
Information is everything which is why we designed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and how.
Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Good service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from CloudSPRT to SolarWinds Service Desk (Samanage)
Strong security of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in SolarWinds Service Desk (Samanage).Next
Maintained relation between object and people
When migrating your records from CloudSPRT to SolarWinds Service Desk (Samanage) we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CloudSPRT to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CloudSPRT to SolarWinds Service Desk (Samanage) work
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Get ready
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from CloudSPRT to SolarWinds Service Desk (Samanage).
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Connect CloudSPRT
Fill out the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) everything
Once everything's validated, choose a quiet time with the least load on the support team and start migrating from CloudSPRT to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your SolarWinds Service Desk (Samanage) import
Our team would be more than happy to perform a custom migration in case you have specific demands.
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