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CloudSPRT to Kapdesk
migration service

Extremely easy , no special expertise or programming required. A complete CloudSPRT to Kapdesk data migration instrument.

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The best CloudSPRT to Kapdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose what data you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and enjoy the wonders happening.
Data completion
Transfer your help desk records in full to make certain that no ticket has lost essential customer service information.
Simple and easy process

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just attach both platforms, pick what you want to migrate and let the system do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we created a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from CloudSPRT to Kapdesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Kapdesk.

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Sustained association between object and people

When migrating your records from CloudSPRT to Kapdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CloudSPRT to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CloudSPRT to Kapdesk work

  • Get ready

    Register and go to our migration software.

  • Connect CloudSPRT

    Select and connect your CloudSPRT service desk with HDM.

  • Give the right to access your Kapdesk account.

  • Detail your needs

    Let us understand precisely what elements of your migration you want to tweak

  • Get your preferences estimated

    We shall research your application and send you with a price range and a scope of work.

  • Migrate from CloudSPRT to Kapdesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Kapdesk import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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