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CloudSPRT to Hiver
migration service

Smooth , no special know how or programming required. A complete CloudSPRT to Hiver data migration software.

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Your best tool for CloudSPRT to Hiver data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.
Automated migration

Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Link the platforms, choose records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is everything which is why we created a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from CloudSPRT to Hiver

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in Hiver.

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Maintained association between object and people

When migrating your data from CloudSPRT to Hiver we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CloudSPRT to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CloudSPRT to Hiver work

  • Prepare

    Sign-up and go to our migration software.

  • Connect CloudSPRT

    Opt and link your CloudSPRT service desk with HDM.

  • Connect Hiver

    Give access to your Hiver account.

  • Explain your needs

    Let us know what aspects of your migration you need to adjust

  • Have your preferences estimated

    We will research your case and send you with a total price and a scope of work.

  • Migrate from CloudSPRT to Hiver everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Hiver import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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