96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

CloudSPRT to Help Sumo
migration service

Effortless , no special knowledge or coding required. A complete CloudSPRT to Help Sumo data migration instrument.

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Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from CloudSPRT to Help Sumo

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Help Sumo.

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When migrating your data from CloudSPRT to Help Sumo we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from CloudSPRT to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from CloudSPRT to Help Sumo work

  • Prepare

    Register and go to our migration tool.

  • Opt and connect your CloudSPRT service desk with HDM.

  • Connect Help Sumo

    Give access to your Help Sumo account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you would like to adjust

  • Get your requirements estimated

    We will research your application and send you with a price and a scope of work.

  • Migrate from CloudSPRT to Help Sumo all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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We'll get back to you as soon as we have the estimate ready.

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Talk to an Expert

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Help Sumo import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Mehr Erfahrungsberichte anzeigen
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    Migrieren Sie die Daten ganz allein

    Überzeugen Sie sich selbst, dass übertragen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
    Kostenlose Migration ausprobieren

    Lassen Sie einen Profi Ihren Zendesk-Import durchführen

    Unser Personal würde sich sehr freuen, eine Anpassung der Migration durchzuführen, falls Sie spezifisch Anforderungen haben.
    Schätzen Sie den Preis
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Voir plus de témoignages
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    Migrer les données par vous-même

    Constatez tout seul que le déplacement d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
    Démarrer la migration automatisée

    Laissez un spécialiste effectuer votre importation Zendesk

    Notre personnel se fera un plaisir d’ effectuer une migration individualisée si vous avez des attentes précises.
    Obtenir une estimation de prix
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver más testimonios
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    Migra los datos por ti mismo

    Ve por tus propios medios que transferir desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
    Comienza una migración automatizada

    Deja que un profesional ejecute la importación de tu Zendesk

    Nuestro personal estará encantado de ejecutar una migración personalizada en caso de que tengas demandas puntuales
    Obtén una estimación del precio
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver os mais depoimentos
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    Migre os dados sozinho

    Veja por conta própria que transferir de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
    Inicie uma migração automatizada

    Deixe que um profissional execute sua importação do Zendesk

    Nossa equipe ficaria mais do que feliz em executar uma migração customizada caso você tenha uma demanda particular.
    Obter uma estimativa de preço

    © 2020
    Help Desk Migration service


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