96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

CloudSPRT to Help Sumo
migration service

Effortless , no special knowledge or coding required. A complete CloudSPRT to Help Sumo data migration instrument.

More details
Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from CloudSPRT to Help Sumo

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Help Sumo.

Next

When migrating your data from CloudSPRT to Help Sumo we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from CloudSPRT to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from CloudSPRT to Help Sumo work

  • Prepare

    Register and go to our migration tool.

  • Opt and connect your CloudSPRT service desk with HDM.

  • Connect Help Sumo

    Give access to your Help Sumo account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you would like to adjust

  • Get your requirements estimated

    We will research your application and send you with a price and a scope of work.

  • Migrate from CloudSPRT to Help Sumo all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Help Sumo import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migrieren Sie die Daten ganz allein

Überzeugen Sie sich selbst, dass übertragen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
Kostenlose Migration ausprobieren

Lassen Sie einen Profi Ihren Zendesk-Import durchführen

Unser Personal würde sich sehr freuen, eine Anpassung der Migration durchzuführen, falls Sie spezifisch Anforderungen haben.
Schätzen Sie den Preis
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migrer les données par vous-même

Constatez tout seul que le déplacement d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
Démarrer la migration automatisée

Laissez un spécialiste effectuer votre importation Zendesk

Notre personnel se fera un plaisir d’ effectuer une migration individualisée si vous avez des attentes précises.
Obtenir une estimation de prix
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migra los datos por ti mismo

Ve por tus propios medios que transferir desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
Comienza una migración automatizada

Deja que un profesional ejecute la importación de tu Zendesk

Nuestro personal estará encantado de ejecutar una migración personalizada en caso de que tengas demandas puntuales
Obtén una estimación del precio
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
[/vc_wp_text][/vc_column]
[/vc_row]

Migre os dados sozinho

Veja por conta própria que transferir de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
Inicie uma migração automatizada

Deixe que um profissional execute sua importação do Zendesk

Nossa equipe ficaria mais do que feliz em executar uma migração customizada caso você tenha uma demanda particular.
Obter uma estimativa de preço
Book a Call
cancel
%s
— %s