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CloudSPRT to Help Sumo
migration service

Effortless , no special knowledge or coding required. A complete CloudSPRT to Help Sumo data migration instrument.

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Your best tool for CloudSPRT to Help Sumo data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on what data you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Record completion
Transfer your help desk records in full to ensure that no ticket is missing vital customer service information.
Automated migration

Scared that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members have access to your credentials or other information.

You can be certain with HDM no data breaches will take place.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it will be possible to select what goes where, when it starts, and in what order.

Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from CloudSPRT to Help Sumo

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Help Sumo.

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When migrating your data from CloudSPRT to Help Sumo we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CloudSPRT to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CloudSPRT to Help Sumo work

  • Prepare

    Register and go to our migration tool.

  • Opt and connect your CloudSPRT service desk with HDM.

  • Connect Help Sumo

    Give access to your Help Sumo account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you would like to adjust

  • Get your requirements estimated

    We will research your application and send you with a price and a scope of work.

  • Migrate from CloudSPRT to Help Sumo all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Help Sumo import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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