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CloudSPRT to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Extremely easy , no special skill set or coding required. A complete CloudSPRT to Freshdesk data migration instrument.

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The best CloudSPRT to Freshdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer support information.
Automated tool

Afraid that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as possible.

Attach the platforms, pick data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is key which is why we designed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in control

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer service, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from CloudSPRT to Freshdesk

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Freshdesk.

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When migrating your records from CloudSPRT to Freshdesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CloudSPRT to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CloudSPRT to Freshdesk work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from CloudSPRT to Freshdesk.

  • Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect Freshdesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk everything

    When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from CloudSPRT to Freshdesk.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Freshdesk import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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