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CloudSPRT to Dixa
migration service

Smooth , no special knowledge or programming required. A complete CloudSPRT to Dixa data migration tool.

More details

Your best tool for CloudSPRT to Dixa data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the magic happening.
Record completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer service details.
Effortless procedure

No need to worry about coding or constantly watch each piece of info moved.

Just attach both platforms, choose what you want to migrate and allow the system do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

Information is everything which is why we developed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in charge

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from CloudSPRT to Dixa

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Dixa.

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Maintained connection between object and people

When migrating your data from CloudSPRT to Dixa we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from CloudSPRT to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from CloudSPRT to Dixa work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from CloudSPRT to Dixa.

  • Connect CloudSPRT

    Fill out the form with required credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect Dixa

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Dixa everything

    When everything's tested, determine a quiet time with the minimal load on the support department and start migrating from CloudSPRT to Dixa.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Dixa import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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