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CloudSPRT to CustomerFirst
migration service

Extremely easy , no special skill set or programming required. A complete CloudSPRT to CustomerFirst data migration instrument.

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The best CloudSPRT to CustomerFirst tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer service details.
Easy process

You don’t have to bother about coding or continuously control each record transferred.

Just link your source and target, choose what you need to migrate and let the tool do the rest for you.

Data maintenance

Your customer data migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to select the data arrangement, when it starts, and how.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we work to offer the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from CloudSPRT to CustomerFirst

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in CustomerFirst.

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Sustained relation between object and people

When migrating your records from CloudSPRT to CustomerFirst we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from CloudSPRT to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CloudSPRT to CustomerFirst work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect CloudSPRT

    Choose and connect your CloudSPRT support desk with HDM.

  • Give the right to access your CustomerFirst account.

  • Clarify your needs

    Let us know exactly what elements of your migration you need to modify

  • Have your requirements estimated

    We'll investigate your application and get back to you with a total price and a scope of work.

  • Migrate from CloudSPRT to CustomerFirst everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your CustomerFirst import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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