Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

CloudSPRT to Bomgar
migration service

Extremely easy , no special skill set or programming required. A complete CloudSPRT to Bomgar data migration instrument.

More details

The best CloudSPRT to Bomgar tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and see the wonders happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost vital customer service details.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface accessible as possible.

Attach the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is key which is why we designed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to choose what goes where, when it starts, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from CloudSPRT to Bomgar

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Bomgar.

Next

Retained connectivity between object and people

When migrating your records from CloudSPRT to Bomgar we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from CloudSPRT to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CloudSPRT to Bomgar work

  • Get ready

    Sign up and go to our migration software.

  • Connect CloudSPRT

    Choose and connect your CloudSPRT support desk with HDM.

  • Connect Bomgar

    Give the right to access your Bomgar account.

  • Express your business needs

    Let us understand precisely what components of your migration you want to tweak

  • Get your needs estimated

    We will analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from CloudSPRT to Bomgar everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Bomgar import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

Book a Call
cancel
%s
— %s