Cloud Contact Center to Wix Answers
migration service

Trouble-free , no special knowledge or coding required. A complete Cloud Contact Center to Wix Answers data migration software.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from Cloud Contact Center to Wix Answers

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in Wix Answers.

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Retained connectivity between object and people

When migrating your records from Cloud Contact Center to Wix Answers we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Cloud Contact Center to Wix Answers

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Cloud Contact Center to Wix Answers work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Cloud Contact Center

    Select and link your Cloud Contact Center support desk with HDM.

  • Grant access to your Wix Answers account.

  • Describe your requirements

    Let us know what elements of your migration you wish to tweak

  • Have your needs estimated

    We shall investigate your application and send you with a price range and a scope of tasks.

  • Migrate from Cloud Contact Center to Wix Answers everything

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Wix Answers import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation
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