Cloud Contact Center to VI Service Desk
migration service

Smooth , no special skill set or programming required. A complete Cloud Contact Center to VI Service Desk data migration software.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Cloud Contact Center to VI Service Desk

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in VI Service Desk.

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Maintained association between object and people

When migrating your data from Cloud Contact Center to VI Service Desk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Cloud Contact Center to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Cloud Contact Center to VI Service Desk work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and connect your Cloud Contact Center support desk with HDM.

  • Connect VI Service Desk

    Grant access to your VI Service Desk account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from Cloud Contact Center to VI Service Desk all data

    Move all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your VI Service Desk import

Our staff would be more than happy to perform a personalized migration in case you have specific demands.
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