Cloud Contact Center to Outlook
migration service

Smooth , no special knowledge or programming required. A complete Cloud Contact Center to Outlook data migration software.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from Cloud Contact Center to Outlook

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Outlook.

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Retained relation between object and people

When migrating your data from Cloud Contact Center to Outlook we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Cloud Contact Center to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Cloud Contact Center to Outlook work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your Cloud Contact Center support desk with HDM.

  • Give the right to access your Outlook account.

  • Detail your requirements

    Let us understand precisely what components of your migration you would like to fine-tune

  • Get your needs estimated

    We will analyze your application and send you with a cost and a scope of tasks.

  • Migrate from Cloud Contact Center to Outlook all data

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Outlook import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation
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