Cloud Contact Center to Freshdesk
Trouble-free , no special know how or programming required. A complete Cloud Contact Center to Freshdesk data migration instrument.
Risk-free and ReputableYour passwords along with data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & AccurateWe've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information
Strong privacy of your recordsThe migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Freshdesk.
Retained link between object and peopleWhen migrating your records from Cloud Contact Center to Freshdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Cloud Contact Center to Freshdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Cloud Contact Center to Freshdesk work
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Cloud Contact Center to Freshdesk.
Connect Cloud Contact Center
Complete the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Freshdesk all data
Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from Cloud Contact Center to Freshdesk.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT