Cloud Contact Center to DeskCenter Management Suite
migration service

Effortless , no special know how or coding required. A complete Cloud Contact Center to DeskCenter Management Suite data migration tool.

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Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from Cloud Contact Center to DeskCenter Management Suite

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in DeskCenter Management Suite.

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Sustained relation between object and people

When migrating your data from Cloud Contact Center to DeskCenter Management Suite we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Cloud Contact Center to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Cloud Contact Center to DeskCenter Management Suite work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and link your Cloud Contact Center support desk with HDM.

  • Grant access to your DeskCenter Management Suite account.

  • Explain your requirements

    Let us understand precisely what elements of your migration you want to modify

  • Get your preferences estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Cloud Contact Center to DeskCenter Management Suite everything

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your DeskCenter Management Suite import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
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