Cloud Contact Center to bold360
migration service

Extremely easy , no special expertise or coding required. A complete Cloud Contact Center to bold360 data migration instrument.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from Cloud Contact Center to bold360

Strong safety of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in bold360.

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When migrating your records from Cloud Contact Center to bold360 we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Cloud Contact Center to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Cloud Contact Center to bold360 work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Cloud Contact Center

    Choose and link your Cloud Contact Center support desk with HDM.

  • Connect bold360

    Give the right to access your bold360 account.

  • Detail your requirements

    Let us know what parts of your migration you want to fine-tune

  • Have your needs estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Cloud Contact Center to bold360 all data

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your bold360 import

Our team would be more than happy to run a custom migration if you have particular demands.
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