96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Cloud Contact Center to Azure SQL DWH
migration service

Smooth , no special expertise or coding required. A complete Cloud Contact Center to Azure SQL DWH data migration instrument.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from Cloud Contact Center to Azure SQL DWH

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Azure SQL DWH.

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Retained connectivity between object and people

When migrating your data from Cloud Contact Center to Azure SQL DWH we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Cloud Contact Center to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Cloud Contact Center to Azure SQL DWH work

  • Prepare

    Sign up and go to our migration service.

  • Choose and link your Cloud Contact Center support desk with HDM.

  • Connect Azure SQL DWH

    Grant the right to access your Azure SQL DWH account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you need to adjust

  • Have your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of work.

  • Migrate from Cloud Contact Center to Azure SQL DWH everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Azure SQL DWH import

Our staff would be more than happy to run a custom migration in case you have particular demands.
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