Cloud Contact Center to Adobe Experience Manager
migration service

Effortless , no special expertise or coding required. A complete Cloud Contact Center to Adobe Experience Manager data migration instrument.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from Cloud Contact Center to Adobe Experience Manager

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Adobe Experience Manager.

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Sustained connection between object and people

When migrating your data from Cloud Contact Center to Adobe Experience Manager we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Cloud Contact Center to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Cloud Contact Center to Adobe Experience Manager work

  • Prepare

    Sign up and go to our migration service.

  • Pick and connect your Cloud Contact Center service desk with HDM.

  • Grant the right to access your Adobe Experience Manager account.

  • Describe your needs

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Get your preferences estimated

    We'll research your application and send you with a total price and a scope of tasks.

  • Migrate from Cloud Contact Center to Adobe Experience Manager all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Adobe Experience Manager import

Our staff would be more than happy to run a customized migration in case you have specific demands.
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