Cloud Contact Center to Activate
migration service

Effortless , no special know how or programming required. A complete Cloud Contact Center to Activate data migration software.

More details
Secure and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from Cloud Contact Center to Activate

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Activate.

Next

Maintained connectivity between object and people

When migrating your data from Cloud Contact Center to Activate we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from Cloud Contact Center to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Cloud Contact Center to Activate work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Cloud Contact Center

    Opt and connect your Cloud Contact Center support desk with HDM.

  • Connect Activate

    Give access to your Activate account.

  • Outline your requirements

    Let us know exactly what elements of your migration you need to adjust

  • Get your requirements estimated

    We will analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from Cloud Contact Center to Activate everything

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Activate import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation
Book a Call
cancel
%s
— %s