Cloud 9 Support import
in a few clicks

Without devs, timelack and hustle. With step-by-step Cloud 9 Support import setup form

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to Cloud 9 Support and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to Cloud 9 Support
using Help Desk Migration?

Security first

We do not share any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration enables you to automatically transfer custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Cloud 9 Support with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Objects you may import to Cloud 9 Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Cloud 9 Support in several simple steps

  • Get ready

    Register and go to our migration wizard.

  • Choose and link your source support desk with HDM.

  • Connect Cloud 9 Support

    Grant the right to access your Cloud 9 Support account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you need to modify

  • Get your needs estimated

    We shall research your case and send you with a total price and a scope of work.

  • Import to Cloud 9 Support everything

    Transfer all your customer support information in a single push.

We always keep all data safe

We consider safety very seriously and have built an in-depth set of practices , technologies , and policies to help ensure that your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Cloud 9 Support import in a few clicks

Automatically. Securely. Quickly

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