Close Support import
in a few clicks

Without developers, delays and hustle. With step-by-step Close Support import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to Close Support and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to Close Support
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

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User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Alternative and powerful field mapping

Only Help Desk Migration enables you to instantly transition custom fields, as well as map their location.

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Preserved relations between objects and people

All tickets will be imported to Close Support with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

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Objects you may import to Close Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Close Support in six easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Choose and connect your source support desk with HDM.

  • Give access to your Close Support account.

  • Clarify your needs

    Let us understand precisely what parts of your migration you wish to tweak

  • Have your preferences estimated

    We will analyze your application and send you with a total price and a scope of work.

  • Import to Close Support all data

    Move all your customer service information in a single push.

We keep your data secure

We take security very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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