Close Support to WalkMe
migration service

Trouble-free , no special skill set or programming required. A complete Close Support to WalkMe data migration instrument.

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Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from Close Support to WalkMe

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in WalkMe.

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Sustained connection between object and people

When migrating your records from Close Support to WalkMe we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Close Support to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Close Support to WalkMe work

  • Get ready

    Sign up and go to our migration software.

  • Choose and link your Close Support support desk with HDM.

  • Grant the right to access your WalkMe account.

  • Express your needs

    Let us know exactly what elements of your migration you would like to adjust

  • Have your requirements estimated

    We will research your case and get back to you with a total price and a scope of tasks.

  • Migrate from Close Support to WalkMe all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your WalkMe import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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