Close Support to Spiceworks
Smooth , no special know how or programming required. A complete Close Support to Spiceworks data migration software.
Risk-free and SafeYour passwords as well as data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & AccurateWe've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong privacy of your dataThe migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Spiceworks.
Retained connection between object and peopleWhen migrating your data from Close Support to Spiceworks we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Close Support to Spiceworks
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Close Support to Spiceworks work
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Close Support to Spiceworks.
Link Close Support
Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Spiceworks everything
Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Close Support to Spiceworks.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT