Close Support to Assembla
Effortless , no special know how or coding required. A complete Close Support to Assembla data migration tool.
Risk-free and ReputableYour passwords as well as data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data
Strong privacy of your recordsThe migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Assembla.
Retained connectivity between object and peopleWhen migrating your data from Close Support to Assembla we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Close Support to Assembla
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Close Support to Assembla work
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Close Support to Assembla.
Link Close Support
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Assembla everything
When everything's tested, find a quiet time with the least load on the support department and begin migrating from Close Support to Assembla.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT