ClickDesk import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

More details

ClickDesk import tool you’ve been looking for

Your platform import troubles are behind you now. Full platform to platform migration with HDM swift and hassle-free.
Save time & money
Clear price, a quick migration to the new help desk, and no need to design the migration method. All with HDM.
Simple setup
Just get the customer info ready for migration in advance and start moving your data. No need to fiddle with anything.
Essential data right beside you
Whether it is for complying reasons, or convenience, migrate your old data to the new tool to keep up with customers easier.
Automatic migration

Why spend time moving things by hand when a tool can deal with it?

Our migration system will deliver every record so you don’t have to.

Data relationship integrity

All your emails migrate complete and whole. From sender and receiver info to attachments and signatures, all data is intact.

The same goes for the help desk and CSV data. As a result, you get technically viable information.

Data security

All the credentials you use during the migration process are not saved. Only authorized personnel can get access to your email profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Mapping records

Decide what data comes to your new solution yourself.

During the data migration, you can specify what records to leave behind and what to take with you.

Ease of use

The full process was solely designed to allow users to set up the migration themselves.

It’s not necessary to have special skills or exceptional knowledge, just follow the on-screen hints.

Outstanding support

We strive to make our service as pleasant to you as possible, as evident by G2. We always aim for high-level service and proper communication.

Regardless of the way you contact us, we are always ready to tackle your migration queries.


Why import data to ClickDesk using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration lets you automatically move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to ClickDesk with their respective agents, contacts, and attachments, as a result, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to ClickDesk in several quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Pick and connect your source service desk with HDM.

  • Connect ClickDesk

    Grant access to your ClickDesk account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you want to modify

  • Have your requirements estimated

    We will investigate your application and get back to you with a price and a scope of work.

  • Import to ClickDesk everything

    Move all your customer support records in a single push.

We keep all of your data secure

We take security and safety very seriously and have built a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

ClickDesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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