Clarabridge CX Suite to SmarterTrack
migration service
Trouble-free , no special know how or programming required. A complete Clarabridge CX Suite to SmarterTrack data migration tool.
Clarabridge CX Suite to SmarterTrack
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import solely.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.Optimal & Accurate
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of dataWhy you should use Help Desk Migration to migrate data from Clarabridge CX Suite to SmarterTrack
Strong privacy of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in SmarterTrack.Next
Retained relation between object and people
When migrating your records from Clarabridge CX Suite to SmarterTrack we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Clarabridge CX Suite to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Clarabridge CX Suite to SmarterTrack work
Get ready
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Clarabridge CX Suite to SmarterTrack.
Link Clarabridge CX Suite
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
Connect SmarterTrack
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to SmarterTrack all data
When everything's tested, choose a quiet time with the minimal load on the support department and start migrating from Clarabridge CX Suite to SmarterTrack.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your SmarterTrack import
Our team would be more than happy to perform a customized migration in case you have specific requirements.
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