Clarabridge CX Suite to ServiceNow
migration service
Smooth , no special skill set or coding required. A complete Clarabridge CX Suite to ServiceNow data migration software.
Clarabridge CX Suite to ServiceNow
Your best tool for Clarabridge CX Suite to ServiceNow data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply pick what data you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and enjoy the miracle happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer support information.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Connect the help desks, choose records, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we created a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from Clarabridge CX Suite to ServiceNow
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in ServiceNow.Next
Maintained connection between object and people
When migrating your data from Clarabridge CX Suite to ServiceNow we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Clarabridge CX Suite to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Clarabridge CX Suite to ServiceNow work
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Prepare
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Clarabridge CX Suite to ServiceNow.
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Link Clarabridge CX Suite
Fill in the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
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Link ServiceNow
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ServiceNow all data
When everything's validated, find a quiet time with the least load on the support department and start migrating from Clarabridge CX Suite to ServiceNow.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your ServiceNow import
Our staff would be more than happy to perform a custom migration if you have particular requirements.
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