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Clarabridge CX Suite to Salesforce Service Cloud
migration service

Smooth , no special know how or coding required. A complete Clarabridge CX Suite to Salesforce Service Cloud data migration software.

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Your best tool for Clarabridge CX Suite to Salesforce Service Cloud data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on customer info you need to migrate and start the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as possible.

Connect the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

You data is everything which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Clarabridge CX Suite to Salesforce Service Cloud

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Salesforce Service Cloud.

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Sustained association between object and people

When migrating your data from Clarabridge CX Suite to Salesforce Service Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Clarabridge CX Suite to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Clarabridge CX Suite to Salesforce Service Cloud work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Clarabridge CX Suite to Salesforce Service Cloud.

  • Fill in the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    Once everything's validated, find a quiet time with the minimal load on the support department and begin migrating from Clarabridge CX Suite to Salesforce Service Cloud.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Read our security guide

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Select how you want to proceed
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Option #1: fully automated process
Automated data migration
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According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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Please describe your needs as detailed as possible
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Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Salesforce Service Cloud import

Our staff would be more than happy to perform a customized migration in case you have special demands.
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