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Clarabridge CX Suite to Planio
migration service

Extremely easy , no special expertise or coding required. A complete Clarabridge CX Suite to Planio data migration instrument.

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The best Clarabridge CX Suite to Planio tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick what data you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to ensure that no ticket is missing essential customer support details.
Easy procedure

You don’t have to bother about scripting or continuously watch each record moved.

Just attach both platforms, tick what you want to migrate and let the system do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Clarabridge CX Suite to Planio

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Planio.

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Sustained association between object and people

When migrating your records from Clarabridge CX Suite to Planio we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Clarabridge CX Suite to Planio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Clarabridge CX Suite to Planio work

  • Get ready

    Sign-up and go to our migration service.

  • Select and link your Clarabridge CX Suite support desk with HDM.

  • Give the right to access your Planio account.

  • Describe your requirements

    Let us know exactly what elements of your migration you wish to fine-tune

  • Get your requirements estimated

    We will research your application and send you with a total price and a scope of tasks.

  • Migrate from Clarabridge CX Suite to Planio all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Planio import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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