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Clarabridge CX Suite to OneDesk
migration service

Smooth , no special skill set or programming required. A complete Clarabridge CX Suite to OneDesk data migration software.

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Your best tool for Clarabridge CX Suite to OneDesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just pick customer info you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and observe the magic happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

Data maintenance

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we strive to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Clarabridge CX Suite to OneDesk

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in OneDesk.

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When migrating your data from Clarabridge CX Suite to OneDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Clarabridge CX Suite to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Clarabridge CX Suite to OneDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Clarabridge CX Suite

    Pick and link your Clarabridge CX Suite service desk with HDM.

  • Connect OneDesk

    Give access to your OneDesk account.

  • Outline your business needs

    Let us know what parts of your migration you wish to adjust

  • Get your preferences estimated

    We'll investigate your application and send you with a cost and a scope of tasks.

  • Migrate from Clarabridge CX Suite to OneDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your OneDesk import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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