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Clarabridge CX Suite to Manage Engine
migration service

Trouble-free , no special know how or coding required. A complete Clarabridge CX Suite to Manage Engine data migration instrument.

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The best Clarabridge CX Suite to Manage Engine tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on the records you need to move and start the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and see the magic happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost vital customer support information.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Attach the platforms, pick data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Clarabridge CX Suite to Manage Engine

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Manage Engine.

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Sustained relation between object and people

When migrating your records from Clarabridge CX Suite to Manage Engine we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Clarabridge CX Suite to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Clarabridge CX Suite to Manage Engine work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Clarabridge CX Suite to Manage Engine.

  • Fill out the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Connect Manage Engine

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Manage Engine all data

    Once everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Clarabridge CX Suite to Manage Engine.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
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Let an expert perform your Manage Engine import

Our team would be more than happy to perform a customized migration if you have particular demands.
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