Clarabridge CX Suite to Groove
migration service
Trouble-free , no special skill set or programming required. A complete Clarabridge CX Suite to Groove data migration software.
Clarabridge CX Suite to Groove
The best Clarabridge CX Suite to Groove tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Just pick customer info you need to migrate and start the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the new solution and observe the miracle happening.Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing critical customer service details.Easy process
No need to worry about coding or constantly watch each record transferred.
Just link both platforms, tick what you want to take to a new database and let the tool deal with the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we developed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer service, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Clarabridge CX Suite to Groove
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Groove.Next
Maintained connection between object and people
When migrating your records from Clarabridge CX Suite to Groove we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Clarabridge CX Suite to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Clarabridge CX Suite to Groove work
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Get ready
Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Clarabridge CX Suite to Groove.
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Connect Clarabridge CX Suite
Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
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Link Groove
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Groove all data
Once everything's tested, find a quiet time with the least load on the support team and start migrating from Clarabridge CX Suite to Groove.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Groove import
Our team would be more than happy to perform a custom migration in case you have special requirements.
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