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Clarabridge CX Suite to FocalScope
migration service

Extremely easy , no special know how or programming required. A complete Clarabridge CX Suite to FocalScope data migration tool.

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The best Clarabridge CX Suite to FocalScope tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose customer info you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer support details.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as possible.

Attach the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we developed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to pick the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Clarabridge CX Suite to FocalScope

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in FocalScope.

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When migrating your records from Clarabridge CX Suite to FocalScope we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Clarabridge CX Suite to FocalScope

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Clarabridge CX Suite to FocalScope work

  • Get ready

    Register and go to our migration software.

  • Connect Clarabridge CX Suite

    Choose and link your Clarabridge CX Suite support desk with HDM.

  • Give the right to access your FocalScope account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you want to modify

  • Get your requirements estimated

    We will analyze your application and send you with a price and a scope of tasks.

  • Migrate from Clarabridge CX Suite to FocalScope everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your FocalScope import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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