Clarabridge CX Suite to CMDBuild
migration service

Smooth , no special expertise or coding required. A complete Clarabridge CX Suite to CMDBuild data migration software.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from Clarabridge CX Suite to CMDBuild

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in CMDBuild.

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Sustained relation between object and people

When migrating your data from Clarabridge CX Suite to CMDBuild we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Clarabridge CX Suite to CMDBuild

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Clarabridge CX Suite to CMDBuild work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and connect your Clarabridge CX Suite support desk with HDM.

  • Connect CMDBuild

    Grant the right to access your CMDBuild account.

  • Describe your needs

    Let us know what aspects of your migration you need to adjust

  • Have your needs estimated

    We will research your application and send you with a cost and a scope of work.

  • Migrate from Clarabridge CX Suite to CMDBuild everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CMDBuild import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Here’s Why You Should Not Postpone A Migration

Here’s Why You Should Not Postpone A Migration

August 8, 2019

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we can wait for a little bit”, or “We have a couple of months of subscription left. It doesn’t make sense to migrate now”. But you’d be surprised how flawed this …

Rules To Follow During A Data Migration

Rules To Follow During A Data Migration

October 15, 2019

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution. Indeed, many project managers have a hard time moving to another workbench as most of them fail to properly calculate how much it takes and how much it costs to …

How to Get Started with Your Help Desk Migration Project Plan

How to Get Started with Your Help Desk Migration Project Plan

February 7, 2019

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to customer experience and for that reason often use a help desk to provide the top-notch customer support. A reliable help desk that facilitates outstanding customer support and employee productivity is …

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