Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Clarabridge CX Suite to Activate
migration service

Smooth , no special skill set or programming required. A complete Clarabridge CX Suite to Activate data migration tool.

More details

Your best tool for Clarabridge CX Suite to Activate data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the target solution and see the wonders happening.
Record structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer support information.
Effortless procedure

You don’t have to bother about coding or constantly control each record transferred.

Just link both platforms, pick what you want to migrate and allow the system deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

You data is key which is why we created a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Clarabridge CX Suite to Activate

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Activate.

Next

Retained association between object and people

When migrating your data from Clarabridge CX Suite to Activate we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Clarabridge CX Suite to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Clarabridge CX Suite to Activate work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Clarabridge CX Suite

    Opt and link your Clarabridge CX Suite service desk with HDM.

  • Connect Activate

    Give access to your Activate account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you want to modify

  • Get your preferences estimated

    We shall investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Clarabridge CX Suite to Activate everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Activate import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Top Benefits of Cloud Migration in 2019

Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

Book a Call
cancel
%s
— %s