Cincom Synchrony to ServiceNow
migration service

Effortless , no special knowledge or coding required. A complete Cincom Synchrony to ServiceNow data migration tool.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Cincom Synchrony to ServiceNow

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in ServiceNow.

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Maintained connectivity between object and people

When migrating your data from Cincom Synchrony to ServiceNow we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Cincom Synchrony to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Cincom Synchrony to ServiceNow work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Cincom Synchrony to ServiceNow.

  • Connect Cincom Synchrony

    Fill out the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect ServiceNow

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Cincom Synchrony to ServiceNow.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ServiceNow import

Our staff would be more than happy to run a customized migration if you have special requirements.
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