Cincom Synchrony to Kayako Classic
migration service

Smooth , no special knowledge or coding required. A complete Cincom Synchrony to Kayako Classic data migration software.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from Cincom Synchrony to Kayako Classic

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Kayako Classic.

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Maintained association between object and people

When migrating your data from Cincom Synchrony to Kayako Classic we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Cincom Synchrony to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Cincom Synchrony to Kayako Classic work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Cincom Synchrony to Kayako Classic.

  • Complete the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    Once everything's validated, find a quiet time with the least load on the support department and begin migrating from Cincom Synchrony to Kayako Classic.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kayako Classic import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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