Cincom Synchrony to Freshdesk
migration service Help Desk Migration partner of Freshdesk

Smooth , no special expertise or programming required. A complete Cincom Synchrony to Freshdesk data migration tool.

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Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from Cincom Synchrony to Freshdesk

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Freshdesk.

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Sustained association between object and people

When migrating your data from Cincom Synchrony to Freshdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Cincom Synchrony to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Cincom Synchrony to Freshdesk work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Cincom Synchrony to Freshdesk.

  • Fill in the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect Freshdesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshdesk everything

    When everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from Cincom Synchrony to Freshdesk.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Freshdesk import

Our staff would be more than happy to run a personalized migration in case you have special needs.
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