Cincom Synchrony to ConnectWise
migration service

Trouble-free , no special skill set or coding required. A complete Cincom Synchrony to ConnectWise data migration instrument.

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Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to migrate data from Cincom Synchrony to ConnectWise

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in ConnectWise.

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Retained connectivity between object and people

When migrating your records from Cincom Synchrony to ConnectWise we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Cincom Synchrony to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Cincom Synchrony to ConnectWise work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Cincom Synchrony to ConnectWise.

  • Fill out the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect ConnectWise

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise everything

    Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Cincom Synchrony to ConnectWise.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ConnectWise import

Our team would be more than happy to perform a custom migration in case you have particular needs.
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