Chime for Lync to USU Valuemation (ITSDM)
migration service

Extremely easy , no special skill set or coding required. A complete Chime for Lync to USU Valuemation (ITSDM) data migration instrument.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to migrate data from Chime for Lync to USU Valuemation (ITSDM)

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in USU Valuemation (ITSDM).

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Sustained relation between object and people

When migrating your records from Chime for Lync to USU Valuemation (ITSDM) we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Chime for Lync to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Chime for Lync to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Chime for Lync

    Select and connect your Chime for Lync service desk with HDM.

  • Give access to your USU Valuemation (ITSDM) account.

  • Outline your business needs

    Let us know exactly what elements of your migration you would like to adjust

  • Get your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Chime for Lync to USU Valuemation (ITSDM) everything

    Move all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation
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