Chime for Lync to Track-It!
migration service
Extremely easy , no special knowledge or coding required. A complete Chime for Lync to Track-It! data migration software.
Chime for Lync to Track-It!
The best Chime for Lync to Track-It! tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose what data you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and enjoy the wonders happening.Data completion
Move your help desk data in full to ensure that no ticket has lost critical customer support details.Automated tool
Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool simple to use as possible.
Connect the help desks, pick data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
You data is everything which is why we created a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from Chime for Lync to Track-It!
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Track-It!.Next
Retained relation between object and people
When migrating your records from Chime for Lync to Track-It! we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Chime for Lync to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Chime for Lync to Track-It! work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Chime for Lync to Track-It!.
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Connect Chime for Lync
Complete the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
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Link Track-It!
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Track-It! everything
When everything's tested out, choose a quiet time with the minimal load on the support staff and start migrating from Chime for Lync to Track-It!.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Track-It! import
Our team would be more than happy to run a customized migration if you have special needs.
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