Chime for Lync to Sugester
migration service

Extremely easy , no special know how or coding required. A complete Chime for Lync to Sugester data migration instrument.

More details

The best Chime for Lync to Sugester tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on customer info you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and observe the wonders happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing vital customer service details.
Automated tool

Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface user friendly as possible.

Link the platforms, choose records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in control

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Chime for Lync to Sugester

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Sugester.

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When migrating your records from Chime for Lync to Sugester we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to Sugester

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Chime for Lync to Sugester work

  • Get ready

    Sign up and go to our migration service.

  • Opt and connect your Chime for Lync support desk with HDM.

  • Connect Sugester

    Give access to your Sugester account.

  • Detail your needs

    Let us understand precisely what elements of your migration you need to adjust

  • Get your requirements estimated

    We'll analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from Chime for Lync to Sugester everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Sugester import

Our team would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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