Chime for Lync to SteadyPoint Office 365 Help desk
migration service

Effortless , no special expertise or coding required. A complete Chime for Lync to SteadyPoint Office 365 Help desk data migration instrument.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from Chime for Lync to SteadyPoint Office 365 Help desk

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in SteadyPoint Office 365 Help desk.

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Sustained relation between object and people

When migrating your data from Chime for Lync to SteadyPoint Office 365 Help desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Chime for Lync to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Chime for Lync to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign up and go to our migration service.

  • Connect Chime for Lync

    Select and link your Chime for Lync support desk with HDM.

  • Give access to your SteadyPoint Office 365 Help desk account.

  • Describe your business needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We'll investigate your application and get back to you with a price and a scope of tasks.

  • Migrate from Chime for Lync to SteadyPoint Office 365 Help desk all data

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to run a personalized migration if you have special needs.
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