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Chime for Lync to SimplyDesk
migration service

Trouble-free , no special know how or coding required. A complete Chime for Lync to SimplyDesk data migration instrument.

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The best Chime for Lync to SimplyDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and observe the miracle happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Link the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is everything which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Chime for Lync to SimplyDesk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in SimplyDesk.

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Sustained connection between object and people

When migrating your records from Chime for Lync to SimplyDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Chime for Lync to SimplyDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Chime for Lync

    Opt and connect your Chime for Lync service desk with HDM.

  • Connect SimplyDesk

    Give access to your SimplyDesk account.

  • Explain your needs

    Let us know exactly what parts of your migration you would like to adjust

  • Have your preferences estimated

    We'll investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Chime for Lync to SimplyDesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your SimplyDesk import

Our team would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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