Chime for Lync to Simple IT Helpdesk
migration service

Extremely easy , no special skill set or programming required. A complete Chime for Lync to Simple IT Helpdesk data migration software.

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The best Chime for Lync to Simple IT Helpdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick the records you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and see the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer service information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool accessible as possible.

Link the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is key which is why we designed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Chime for Lync to Simple IT Helpdesk

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in Simple IT Helpdesk.

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Retained relation between object and people

When migrating your records from Chime for Lync to Simple IT Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Chime for Lync to Simple IT Helpdesk work

  • Get ready

    Register and go to our migration software.

  • Connect Chime for Lync

    Choose and connect your Chime for Lync service desk with HDM.

  • Connect Simple IT Helpdesk

    Grant the right to access your Simple IT Helpdesk account.

  • Detail your needs

    Let us know what parts of your migration you need to fine-tune

  • Get your needs estimated

    We shall research your application and send you with a price and a scope of tasks.

  • Migrate from Chime for Lync to Simple IT Helpdesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Simple IT Helpdesk import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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