Chime for Lync to Seraph Help Desk
migration service

Effortless , no special know how or coding required. A complete Chime for Lync to Seraph Help Desk data migration software.

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Your best tool for Chime for Lync to Seraph Help Desk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer service information.
Easy process

No need to worry about scripting or constantly watch each piece of info transferred.

Just link both platforms, pick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is everything which is why we designed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to select the data arrangement, when it starts, and in what order.

Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Chime for Lync to Seraph Help Desk

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Seraph Help Desk.

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Maintained association between object and people

When migrating your data from Chime for Lync to Seraph Help Desk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Chime for Lync to Seraph Help Desk work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and connect your Chime for Lync service desk with HDM.

  • Give access to your Seraph Help Desk account.

  • Detail your business needs

    Let us understand precisely what elements of your migration you would like to tweak

  • Have your needs estimated

    We will analyze your case and send you with a cost and a scope of work.

  • Migrate from Chime for Lync to Seraph Help Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Seraph Help Desk import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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