Chime for Lync to Salesforce Service Cloud
Extremely easy , no special know how or coding required. A complete Chime for Lync to Salesforce Service Cloud data migration instrument.
Risk-free and ReputableYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information
Strong privacy of your recordsThe migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Salesforce Service Cloud.
Retained connectivity between object and peopleWhen migrating your records from Chime for Lync to Salesforce Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Chime for Lync to Salesforce Service Cloud
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Chime for Lync to Salesforce Service Cloud work
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Chime for Lync to Salesforce Service Cloud.
Connect Chime for Lync
Fill in the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
Connect Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Salesforce Service Cloud everything
When everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from Chime for Lync to Salesforce Service Cloud.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT