Chime for Lync to Remedy IT Service Management
migration service
Effortless , no special skill set or programming required. A complete Chime for Lync to Remedy IT Service Management data migration instrument.
Chime for Lync to Remedy IT Service Management
Your best tool for Chime for Lync to Remedy IT Service Management data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to transfer and start the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the target system and enjoy the wonders happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer service details.Easy process
No need to worry about coding or constantly watch each record moved.
Just attach both platforms, tick what you want to migrate and let the Migration Wizard deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
You data is everything which is why we created a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer support services, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Chime for Lync to Remedy IT Service Management
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Remedy IT Service Management.Next
Retained connection between object and people
When migrating your data from Chime for Lync to Remedy IT Service Management we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Chime for Lync to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Chime for Lync to Remedy IT Service Management work
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Prepare
Register and go to our migration software.
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Link Chime for Lync
Opt and connect your Chime for Lync support desk with HDM.
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Connect Remedy IT Service Management
Grant the right to access your Remedy IT Service Management account.
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Express your business needs
Let us understand precisely what elements of your migration you would like to fine-tune
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Have your preferences estimated
We shall research your case and send you with a price range and a scope of tasks.
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Migrate from Chime for Lync to Remedy IT Service Management all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Remedy IT Service Management import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
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