Chime for Lync to Remedy IT Service Management
migration service

Effortless , no special skill set or programming required. A complete Chime for Lync to Remedy IT Service Management data migration instrument.

More details
Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from Chime for Lync to Remedy IT Service Management

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Remedy IT Service Management.

Next

Retained connection between object and people

When migrating your data from Chime for Lync to Remedy IT Service Management we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from Chime for Lync to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Chime for Lync to Remedy IT Service Management work

  • Prepare

    Register and go to our migration software.

  • Opt and connect your Chime for Lync support desk with HDM.

  • Connect Remedy IT Service Management

    Grant the right to access your Remedy IT Service Management account.

  • Express your business needs

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Have your preferences estimated

    We shall research your case and send you with a price range and a scope of tasks.

  • Migrate from Chime for Lync to Remedy IT Service Management all data

    Migrate all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Remedy IT Service Management import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

© 2019
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay