Chime for Lync to Relay
migration service

Trouble-free , no special skill set or coding required. A complete Chime for Lync to Relay data migration instrument.

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Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to migrate data from Chime for Lync to Relay

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Relay.

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Retained association between object and people

When migrating your records from Chime for Lync to Relay we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Chime for Lync to Relay

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Chime for Lync to Relay work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Chime for Lync

    Choose and connect your Chime for Lync service desk with HDM.

  • Give the right to access your Relay account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you would like to modify

  • Get your requirements estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Chime for Lync to Relay all data

    Move all your customer support information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Relay import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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