Chime for Lync to Relay
migration service
Trouble-free , no special skill set or coding required. A complete Chime for Lync to Relay data migration instrument.
Chime for Lync to Relay
The best Chime for Lync to Relay tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply choose customer info you need to move and set off with the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the target system and observe the magic happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service information.Easy procedure
You don’t have to bother about scripting or continuously control each piece of info moved.
Just attach your source and target, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.
Data maintenance
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.
You may be certain with HDM no data breaches are possible.
You’re in control
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Chime for Lync to Relay
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Relay.Next
Retained association between object and people
When migrating your records from Chime for Lync to Relay we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Chime for Lync to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Chime for Lync to Relay work
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Get ready
Sign up and go to our migration tool.
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Connect Chime for Lync
Choose and connect your Chime for Lync service desk with HDM.
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Link Relay
Give the right to access your Relay account.
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Clarify your needs
Let us understand precisely what aspects of your migration you would like to modify
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Get your requirements estimated
We shall analyze your application and get back to you with a price and a scope of tasks.
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Migrate from Chime for Lync to Relay all data
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Relay import
Our team would be more than happy to perform a personalized migration if you have special needs.
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