Chime for Lync to ProProfs Help Desk
migration service

Smooth , no special expertise or coding required. A complete Chime for Lync to ProProfs Help Desk data migration software.

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Your best tool for Chime for Lync to ProProfs Help Desk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on what data you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Record completion
Transfer your help desk records in full to ensure that no ticket is missing vital customer support details.
Effortless process

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard do the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we created a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Chime for Lync to ProProfs Help Desk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in ProProfs Help Desk.

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Sustained relation between object and people

When migrating your data from Chime for Lync to ProProfs Help Desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Chime for Lync to ProProfs Help Desk work

  • Prepare

    Register and go to our migration tool.

  • Select and link your Chime for Lync support desk with HDM.

  • Connect ProProfs Help Desk

    Give the right to access your ProProfs Help Desk account.

  • Outline your business needs

    Let us know exactly what parts of your migration you want to adjust

  • Get your preferences estimated

    We will research your case and send you with a price and a scope of tasks.

  • Migrate from Chime for Lync to ProProfs Help Desk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ProProfs Help Desk import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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